Will I be allowed to change the GP / polyclinic after I have successfully enrolled with Healthier SG?

Yes, you can switch clinics after you have enrolled.

You can do so via HealthHub or go to an Enrolment Station (see https://gowhere.gov.sg/healthiersg for locations). You may also call the MOH hotline at 6325 9220. 

We will support one change of enrolled clinic in a year to accommodate personal preferences and changes in life circumstances, e.g. families who move house.  As some residents may need more time to find a clinic that they are comfortable with at the start, we will support up to four changes for the initial enrolment period.

Additional Details for Operations Use

• Prior to first Health Plan consultation

  • You may change your enrolled Healthier SG clinic unlimited times.

• After having attended first Health Plan consultation

  • You may switch to a different Healthier SG clinic up to four times from date of enrolment until the end of the next calendar year, and once a year for the subsequent years.

  • For example, if you enrolled on any date in 2023, you may change your enrolled Healthier SG clinic up to 4 times until 31 Dec 2024. After which, you may change once during year 2025 and thereafter.

  • If you wish to change the clinic you are enrolled with, you can proceed to the Healthier SG module on HealthHub app and scroll to the right to view your ‘Enrolled Clinic’ page. Click the ‘3-dots’ on the top right corner of the section. You may then select “Enrol in a new clinic”.