If you forget to end your parking session, it will expire automatically after the initial specified parking duration. To avoid being charged extra fees, make sure to end your parking session before it expires. If you need more time, you can extend your parking session using the app or website. Simply follow the instructions on how to extend your parking session on your chosen platform.

Yes! You can use the app to park your foreign vehicle. Read this on how to use Parking.sg.

Yes, you can start a parking session on behalf of someone else, but you need to enter their vehicle and parking details in the app to do so. Keep in mind that only one session can be activated per app at a time. Find more information on how to start a session here.

The Parking.sg app doesn't require a mobile number to be used and is not tagged to one. To pay for parking, simply enter your credit/debit card number, enter the vehicle number, and choose the car park where your vehicle is parked.

Parking.sg is a mobile app that lets you pay for short-term parking at public car parks using your phone. It replaces paper coupons and is accepted at all coupon-based car parks. Here's how to use it:

1. Enter your vehicle number in the app

2. Select the car park where you want to park

3. Indicate how long you want to park

4. Pay using your credit or debit card

5. Start parking

You can also extend your parking session remotely via the app.

Note that if you're parking at a car park with the Electronic Parking System (EPS), you don't need to use the Parking.sg app. Download Parking.sg now to make parking hassle-free!

Yes, the app does support overnight parking scheme. If the amount you pay for parking exceeds the whole-day parking rate, it will be capped at that amount if the car park supports overnight parking. To find out if a car park supports overnight parking, look for the physical signboard located at the car park. It will have more details on the parking scheme.

No, you can only start a parking session for one vehicle at a time using the app.

Please try clearing the app's storage. Here's how:

1. Open your phone's Settings app.

2. Tap on Apps & notifications, and find the Parking app in the list.

3. Tap on Storage & cache.

4. Tap on Clear storage, then confirm your choice.

This should help resolve any issues you're experiencing with the app. If the problem persists, you may want to consider uninstalling and reinstalling the app, or contacting Parking's support team for further assistance.

If your motorcycle has a sidecar or is larger in size, it will require two parking spots. There are also some motorcycle models that require 2 parking lots due to their size.

This could be because of connectivity issues with the internet.

Here are some steps to try:

1. Check if you can access other web content without issues. If you can't, then there's probably an issue with your connection.

2. Try deleting and reinstalling the app. Please note that your parking history will be erased when you do this, so export it first if you need it for company reimbursement or other purposes. If these steps don't work, you may email us for further assistance.

Yes, you can park your vehicle for more than 24 hours. You can extend your parking session for up to 24 hours per extension, as long as there are no restrictions within the car park where you are parked.

Here's what you can do to extend your parking session:

1. Open the app and go to the "Parking" section.

2. Find the active session for the car park where you are parked.

3. Tap on the "Extend" button and choose the duration of the extension.

4. Confirm the extension and pay for the additional time. Remember to check if there are any restrictions within the car park before extending your parking session.

The app is design to pay for a single vehicle at any one time using a device. Having multiple digital parking may provide confusion to motorists with all the different notifications. You may wish to make use of a separate device to pay for parking for another vehicle.

Parking.sg is used for coupon car parks as an alternative for the paper coupons. Parking.sg does not contain any car parks that are installed with the EPS gantries, so you will not be able to trigger a parking session for a car park implemented with the EPS. Payment for car parks implemented with the EPS will be made through the existing IU.

Parking@HDB is a parking system that is currently trialed at car parks implemented with the pilot Smart Parking System. Similarly, you will not be able to trigger any parking sessions from parking.sg when entering car parks implemented with Smart Parking.

For drivers without the Parking.sg app, you can pay your parking fees using your CashCard in your vehicle IU, as you would at existing Electronic Parking System (EPS) car parks.

However, we highly recommend downloading the Parking.sg app to enjoy automatic payment of your parking fees, without having to rely on CashCard payments at the gantry. Plus, first-time downloaders get three free parking sessions!

To get started, simply download the app from the Apple Store or Google Play Store. Once downloaded, you can automatically pay your parking fees on your next visit to any of the car parks that have implemented the Parking@HDB system.

No, you will need to activate your parking session immediately via the app after you have parked your vehicle. This differs from Electronic Parking System (EPS), where a 10 minutes grace period is provided for motorists to locate a parking lot after entering the car park, to do a quick drop off or pick up passengers.