Sale of standard tickets for single or return rail trips has ended in March 2022. This move comes as most commuters are already using stored value cards (i.e. EZ-Link and NETS FlashPay cards, and concession cards) and account-based ticketing such as contactless bank cards.
Both the stored value cards and account-based ticketing options offer commuters more savings and convenience over a standard ticket. For example, a 3.2km trip costs $1.70 when using standard tickets, compared to $0.92 (more than 45% in savings) when using stored value cards or account-based ticketing payment.
LTA has also reduced the minimum top-up amount for stored value cards at ticketing machines to $2, down from $10 for adults and $5 for student concession cards. This will allow commuters who have limited cash on hand to top up, continue their journeys and enjoy the cost savings. For more information, please click here.
Taxi operators are directly responsible for the satisfactory delivery of services such as customer service, conduct of drivers, etc.
For taxi-related matter, you may approach the respective taxi operators directly, or the LTA, the licensing authority of taxi services and taxi drivers in Singapore. The PTC has no jurisdiction over such matters.
Travel concessions are provided by the public transport operators and decisions with regards to concession schemes and eligibility are made by them.
The operators provide free travel on bus and train services for children up to 0.9m in height. For children above 0.9m, operators provide them with concessionary fares if they hold valid child concession cards.
